Guarantee
The warranty for all parts of the hovercraft except the engine is 12 months or 500 hours (whichever is earlier).
The engine warranty is 12 months or 350 hours (whichever comes first).
The warranty covers manufacturing defects. Operational and abrasive wear of vessel elements is not a warranty case.
Replacement of failed parts is carried out by exchanging them for damaged ones, through mail or a transport company. If the failed part has no traces of interference with its operation, then we replace it with a new one free of charge and cover the shipping costs. Our specialist does not come out to replace parts. If it is necessary to have our specialists present during repairs, the customer must pay travel expenses for this trip.
We carefully study the cause of the failure and regularly make changes to improve the reliability of the design. We try to closely monitor our suppliers and do not purchase spare parts from little-known manufacturers and sellers.
At our factory wefor freetrain customer personnel in the features of managing and maintaining the hovercraft. If the customer refuses training, the warranty is limited*.
Upon completion of the training, we issue our certificate of completion of training at the hovercraft manufacturer. Since we do not have an educational license, we cannot issue you a certificate for the right to operate a vessel of a special design, recognized by state control authorities. You can obtain this certificate remotely from one of the companies providing such training. For example, this company: http://history-of-people.com/
——————
*Modern systems require qualified periodic maintenance and high-quality consumables. It is impossible to provide a guarantee for interference in the operation of systems by unqualified personnel or the use of low-quality fuel and lubricants.